Refund and Returns Policy

 Effective Date: 26/02/2025 Last Updated: 26/02/2025

Thank you for shopping at BlockBlueLens.com, operated by Vansh LTD. We are committed to ensuring customer satisfaction. If you are not entirely satisfied with your purchase, we are here to help with a fair and transparent returns and refunds policy.

  1. Eligibility for Returns
  • Products must be returned within 14 days of the delivery date.
  • The item must be unused, in its original packaging, and in the same condition as received.
  • Returns are not accepted for items that have been used, damaged by the customer, or are missing parts.
  • Proof of purchase (order number or receipt) is required to process a return.
  1. How to Initiate a Return To initiate a return, please follow these steps:
  • Contact our customer support at pantawanevansh75@gmail.com with your order number and reason for the return.
  • Our team will provide you with return instructions, including the return shipping address.
  • Ship the product back to us using a trackable shipping method to ensure it reaches us safely.
  1. Return Shipping Costs
  • Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
  • If the return is due to our error (e.g., wrong or defective product), we will cover the return shipping costs.
  1. Refund Process
  • Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed within 5-7 business days and credited to your original payment method.
  • Refunds may take additional time to reflect in your account, depending on your bank or payment provider.
  • Shipping costs (if applicable) are non-refundable unless the return is due to a defective or incorrect product.
  1. Exchanges
  • If you received a defective or damaged product, we will offer a replacement at no additional cost.
  • To request an exchange, please contact us at pantawanevansh75@gmail.com within 14 days of delivery.
  1. Non-Returnable Items The following items are not eligible for returns:
  • Products that have been used or show signs of wear.
  • Items returned beyond the 14-day return window.
  • Items without original packaging or missing accessories.
  1. Contact Information If you have any questions regarding our Refunds and Returns Policy, please contact us:

Vansh LTD. B-15 Kanchan Vihar Colony, Bilaspur, Chhattisgarh Email: pantawanevansh75@gmail.com

By purchasing from BlockBlueLens.com, you acknowledge and agree to this Refunds and Returns Policy.